The NSW Planning Portal is a digital space where community, industry and government can work together to better understand and meet their obligations under the Environmental Planning and Assessment Act 1979. The ePlanning Program is an initiative of the Department of Planning, Industry and Environment. Its primary purpose is to drive the digital transformation of the NSW planning system.
From 1 October 2022, all applications under the Roads Act 1993 must be submitted online through the NSW Planning Portal.
This applies to:
- Section 138 Applications
- Driveway Inspection Applications
Instructions on how to register can be found using Applicant Resources. If you already have an account, you will simply login.
Council will be notified when you have submitted your application via the Portal, and Council staff will review your application to determine if it is complete. You will receive a notification from the Portal if further action is required.
When all requirements have been met, you will receive a notification generated from the Portal requesting fees to be paid for your application. Fees are payable directly to Council via cash, EFTPOS or cheque.
Your application will then be formally lodged with Council and progressed through the assessment process. You will be able to monitor progress of the application via the portal.
Should you require assistance submitting an application via the Portal, it is recommended that you utilise the Quick Reference Guides created by Service NSW and available on a variety of topics including:
- Registering for an Account
- Navigating the Portal
- Submitting applications
- Providing additional information
Service NSW is available to provide technical support for the NSW Planning Portal. All enquiries can be referred to Service NSW via email to firstname.lastname@example.org or phone 1300 305 695.
For further information on this transition, please contact Council’s Customer Service team on 6799 6866.