Rates notice - BPAY reference number error

Published on 15 August 2025

Community Announcement - Water.jpg
We've identified a misprint error on the BPAY Reference number provided on rates notices for July.
 
The printed code shows an extra 4 zeros at the start - please leave these zeros off when entering the code.
  • For example: 00001234 5678
  • Should be: 1234 5678

The biller code has not changed: 52134

If you have any concerns or questions regarding your rates notice, please call our Rates Team on 02 6799 6866.
 
We apologise for any inconvenience and thank you for your understanding.
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