Pollution, Noise and Environmental Concerns

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Pollution can affect our environment, local waterways, air quality and quality of life. This page provides information about common pollution issues, including noise, water, waste and litter and air pollution, along with details on who to contact for assistance.

In many cases, concerns can be resolved by speaking directly with the person or business responsible. If this is not appropriate or is unlikely to resolve the issue, please refer to the contact information provided below.

Noise Pollution

The following unauthorised noise complaints should be reported to Council:

  • Small concerts and local events.
  • Construction sites.
  • Industry factories without a Department of Climate Change, Energy, the Environment and Water (DCCEEW) license.
  • Motor vehicle noise from private roads, property and motor racing.
  • Roadworks noise from minor roads and private roads.
Neigbourhood noise

Before lodging a complaint with Council about neighbourhood noise from private dwellings, such as air conditioners, pool pumps or lawn mowers, residents are encouraged to use the courtesy letter below to notify the property owner and provide an opportunity to resolve the issue directly.

Noise Disturbance Courtesy Letter(PDF, 50KB)

Water Pollution

The following water pollution complaints should be reported to Council:

  • Pollution of rivers and creeks.
  • Pollution of drinking water.
  • Pollution in stormwater drains and channels.
  • Industry without a DCCEEW Environment Protection licence.

Waste and Litter Pollution

The following waste and pollution complaints should be reported to Council:

  • Illegal dumping of solids or wastes.
  • Dumped cars.
  • Roadside rubbish on local roads.
  • Illegal dumping in Council parks.
  • Illegal dumping on private property.

Air Pollution

The following air pollution complaints should be reported to Council:

  • Industry without a DCCEEW Environment Protection licence.
  • Domestic wood and coal fires.
  • Backyard burning.

 

All other complaints on a larger scale can be reported to the NSW Department of Environment and Heritage by:

Environment & Heritage Website      Calling 131 555

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